Partner Policies and Procedures

These Policies and Procedures are part of the Partner Program Agreement. They explain how the Partner program runs day to day.

1. Joining and your account

• One Partnership per person. Spouses or partners living together may hold one Partnership each, but only under the same sponsor line, and may not split sales to qualify.
• Business Partnerships: a business may join in its own name. One owner signs and is responsible.
• Accurate information: keep your contact, tax and payout information current in your back office.
• Sponsor: your sponsor is the Partner whose link you used or whom you named at sign-up. If no one is named, you have no sponsor.

2. Changing sponsors and cross-recruiting

• You can change your sponsor only within 7 days of joining, with both sponsors' agreement, or by ending your Partnership and waiting 6 months before rejoining under someone else.
• Cross-recruiting (encouraging a Partner in another line to switch sponsors) is not allowed.
• When a Partnership ends, that Partner's team and customers move up to the next active Partner above them.

3. Customer attribution

• A customer is credited to the Partner whose referral link or personal site they used (30-day cookie; a newer Partner link replaces an older one), or whom they choose at sign-up.
• Once a customer has an account credited to a Partner, future purchases stay credited to that Partner.
• Customers may ask Absofitly to change their Partner once a year.
• Disputes about attribution are decided by Absofitly based on system records; the decision is final.

4. Selling and marketing rules

• Approved claims only. Use only the product, program and health claims Absofitly provides in your back office. Never say a product or program treats, cures or prevents any disease, or promise a specific amount of weight loss.
• No income claims. Don't state or imply what someone can earn, show checks or earnings screenshots, or use lifestyle images (cars, travel, homes) to suggest income. You may share the Income Disclosure Statement.
• Disclose your connection in every promotional post, video or message: "#AbsofitlyPartner" or "I'm an independent Absofitly Partner." Put the disclosure where people will see it, not hidden in hashtags at the end.
• Testimonials: follow the Partner Site and Content Guidelines.
• Advertising: you may run paid social media ads promoting your Partner site if they follow these rules. You may not bid on "Absofitly" as a search keyword.
• Online marketplaces and stores: no selling on Amazon, eBay, Walmart, Facebook Marketplace or similar, or in retail stores, without written permission.
• Names and logos: use only approved logos and materials. Don't register domains, handles or business names containing "Absofitly."
• Texts and calls: don't text or call anyone who hasn't given you permission. Honor every opt-out right away.
• Events and media: don't speak to the press on Absofitly's behalf. Refer media to [email protected].

5. Purchases and inventory

• Buy only what you can use or sell within a reasonable time. At least 70% of products you buy each month should be used or sold before you order more for business use.
• You must keep receipts for retail sales you make in person and give customers our Refund and Returns Policy.
• See the buyback policy in the Partner Program Agreement (Section 12).

6. Health information and privacy

• Use client information in your CRM only to support that client.
• Never copy, export, screenshot or share client health information outside the Platform.
• Your coaches see client email and phone numbers only if you turn that setting on.
• Report any suspected privacy breach to [email protected] within 24 hours.

7. Partner employees and coaches

If your employees or contractors coach clients under you, they must have their own login, credentials and training, and you are responsible for them under the Partner Employee Addendum in the Provider Services Agreement.

8. Taxes and payouts

• We'll collect a Form W-9 before your first payout and issue Form 1099 as required.
• Payouts go only to the Partner's own verified account.
• Payouts that can't be delivered after 12 months are handled under Florida's unclaimed property law.

9. Compliance and discipline

If you break the Agreement, these Policies or the law, Absofitly may, depending on how serious it is:

1. give you a written warning and ask you to fix it (for example, delete a post);
2. hold commissions until the issue is fixed;
3. suspend your back office or Partner site;
4. end your Partnership.

You'll be told the reason and can respond in writing within 10 days before a suspension or termination becomes final, except for fraud or serious health or income claims.

10. Leaving

You can end your Partnership at any time by emailing [email protected]. Inactive Partnerships (no sales and no log-in for 12 months) end automatically.

11. Changes

Absofitly may update these Policies with 30 days' notice in your back office and by email.

Contact

[email protected] · (407) 798-8798