Community and Messaging Guidelines
Effective November 8, 2026Last updated November 8, 2026
Absofitly is a place to support each other's health. These guidelines apply to community posts, comments, reviews and in-app messages between clients, coaches, Partners and staff.
Be supportive
- Encourage, don't shame. No body-shaming, food-shaming or comments about anyone's weight or appearance they didn't ask for.
- Disagree respectfully. No harassment, threats, bullying, hate speech or slurs.
- Keep it appropriate. No sexual content, graphic content or violence.
Keep health information safe
- Share your own health information only if you're comfortable with others seeing it.
- Never share someone else's health information, photos, results or contact details without their permission.
- Coaches and Partners: discuss a client's health details only in private messages with that client, never in community spaces.
Be honest
- Post only truthful reviews and testimonials about your own experience.
- Don't post fake reviews, or reviews in exchange for money or free products without saying so.
- If you're a Partner, coach or employee, say so when you talk about Absofitly products or programs.
No medical advice or risky tips
- Don't tell others to stop or change medication, use extreme diets, or take products not approved for their program.
- Coaches give program coaching, not medical advice, outside a scheduled medical visit.
- Anything that sounds like a medical emergency: call 911.
No spam or selling
- No spam, chain messages, or links to unrelated products or programs.
- Partners: don't recruit or sell to people in community spaces or by messaging people who haven't asked. Don't message other Partners' clients to move them to you.
- No income claims anywhere on the Platform.
Privacy of messages
Messages are private between the people in the conversation. Absofitly staff may review messages when needed to provide support, investigate a report, keep users safe, or comply with the law.
Reporting and what happens
Report a post or message with the "Report" button or by emailing [email protected]. We may remove content, give a warning, limit messaging or community access, or close accounts, depending on how serious the problem is. Serious threats or safety risks may be reported to authorities.